Mobile Phones Reviews and Tips

JD Power and Associates, a global marketing information firm that claims to conduct independent and unbiased surveys of customer satisfaction, released today the results from its most recent study. The 2007 US Wireless Regional Customer Satisfaction Index Study – Volume 1 measures service-related elements that effect overall subscriber satisfaction. The six leading factors used for ranking are call performance and reliability, brand image, cost of service, service plan options, billing, and customer service. Wireless carriers are then ranked across six regions of the United States. Study results show that customers now rate call performance and reliability at the top of their lists, while overall customer service has become less of a concern.
For the fifth straight study, T-Mobile ranks highest when it comes to customer satisfaction in all six regions of the US (including 3 ties), providing outstanding results particularly in customer care, cost of service, and billing. Verizon Wireless is tied for first in three of the six regions.
Here are the results per regoin:
Northeast: T-Mobile
Mid-Atlantic: T-Mobile and Verizon Wireless (tie)
Southeast Region: Alltel, T-Mobile, and Verizon Wireless (tie)
North Central Region: AT&T, T-Mobile, US Cellular, and Verizon Wireless (tie)
Southwest Region: T-Mobile
West Region: T-Mobile
Volume 1 of the 2007 Wireless Customer Care Performance Study is based on responses from almost 25,500 wireless customers. Respondents were surveyed in September of 2006 and January 2007.
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[tags]US Carrier, customer satisfaction, wireless[/tags]

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Nokia has started shipping the Nokia N76 to key European, Asian and Middle Eastern markets.
They iwere also pleased to announce that alongside Sony BMG Music Entertainment they are working together to bring the award winning music of Travis to new owners of the Nokia N76 in selected markets. The Nokia N76 is the latest multimedia computer that combines a sleeker designed body with technology to create a revolution in design for a multimedia computer.
Consumers who purchase the Nokia N76 in selected countries (Austria, Belgium, Netherlands, Denmark, Finland, France, Germany, Italy, Norway and Sweden) will have as part of the Nokia N76 sales package, a special voucher that gives the owners the rights to download 5 pre-selected Travis songs from the MSN music shops in their countries. Closer” the first single from the bands much anticipated fifth studio album “The Boy With No Name” will be available for download when it is released on April 23, 2007. In addition, four further tracks selected from their previous four studio albums) will be also be made available.
Tapio Hedman, senior vice-president Multimedia of Nokiawas quoted saying: “We’re very excited about being able to offer music from Travis, a genuinely thought provoking and inspirational band, for mobile enjoyment with the Nokia N76,” . “This compelling offer confirms the commitment Nokia Nseries has to music and developing devices that match the lifestyles of consumers”, he added. Nokia Nseries music fans will appreciate the dedicated quick cover keys on the Nokia N76, which let you quickly and easily control the device’s music features from the outside of the folded device, for instant tunes wherever you are. Holding up to 1500 tracks the Nokia N76 works with industry standard 3.5 mm headphones and supports the popular Windows Media DRM for optimal use. Not to forget that capacity based on using optional 2Gb microSD card, 3:45 per song and 48kbps eAAC+ (M4A) encoding on the Nokia Music Manager. Capacity with 128Kbps AAC encoding is up to 250 songs.
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[tags]phones, Sony BMG Music Entertainment, Travis, multimedia computer, 2Gb microSD[/tags]